Care Management Overview

What We Do:

We provide care management (also known as case management) for people of all ages with chronic diseases and/or disabilities and specialize in helping aging individuals. Care management is a collaborative approach to assessing, providing, coordinating and monitoring health care services. When you come to OU Care Management, a case manager will work with you, your family, physicians and other health care providers to ensure that you receive all the necessary services to promote health and maximize your well-being  while helping you to remain independent.

Our Case Managers become your “Professional Relative” who can help relieve the stress caused by being a care-giver. Along with specializing in disability and geriatric care management, our Case Managers help individuals with chronic diseases and become an advocate for individual’s families living at a distance to care for loved ones or need additional professional assistance.

What Case Managers Do?

A case manager:

  • Serves as an advocate and care coordinator for all your health care needs
  • Helps you and your family navigate the complicated health-care environment
  • Deciphers the often-complex medical language and to help you understand all of the facets of your illness.
  • Helps you understand and cope with medical insurance and emotional issues related to caring for your loved one.
  • Helps remove the burden of caring for an aging or disabled loved one.
  • Provides objective and professional health care management

What You Can Expect from a Case Manager

When your family partners with OU Care management, we will assist you in creating a clear, individualized plan for coordinating your health care needs. The following list shows some ways our case managers can help.

  • Evaluate your loved one’s ability to remain safe and independent in the residence
  • Obtain proper medical care and secure necessary medical supplies and equipment
  • Find home care nursing services
  • Find assistance with homemaking and personal care needs
  • Coordinate service delivery and necessary medical follow-up
  • Provide information and education about community resources and residential options
  • Prevent unnecessary or repetitive medical care (Disease Management)
  • Reduce costs of care and duplicate medical services

Who Benefits From Care Management?

  • Individuals with increasing health, age, or medical concerns
  • Individuals with chronic disease issues
  • Families caring for a loved one with increasing health care needs
  • Families who want to be pro-active about planning elder care
  • Families caring for a disabled loved one
  • Families who are geographically separated from their loved one and need a trusted, local resource

In addition to the individuals and their families, the following can also benefit from working directly with our case managers:

  • Physicians, nurses, social workers, hospital discharge planners, or other health care providers
  • Insurance agencies or legal professionals who need assistance with worker’s comp care management
  • Attorneys providing elder law, trust, or estate services, or one who needs a conservator of person
  • Bank trust officers with fiduciary responsibility for their customers
  • Probate judges who need objective, professional assessments, conservators, or professional care management for a case
  • Financial planners and accountants, who need an assessment for future caregiving purposes
  • Employee Assistance Programs that work with caregiving employees
  • Long-term care insurers
  • Community-based organizations